FAQ for Coaches
1. What is the Swimming Canada Learning Management System (LMS)?
The LMS is an online platform for Coaches and Officials education. For coaches, it's where they can complete pre-course eLearning modules, register for swimming-specific NCCP courses, complete their portfolios and evaluations, and take eLearning modules for professional development (PD) points.
2. I’m a registered coach with Swimming Canada. How can I access the LMS?
As a registered coach for the current swim season, you can access the LMS by simply signing in with your Coach login at the following link: https://edu.swimming.ca/login. This is the same login used for Swimming Canada's Registration System.
If you have forgotten your login information, it can be retrieved by visiting https://registration.swimming.ca and selecting “forgot username/password?”.
3. I'm a new coach and not yet registered with Swimming Canada. How can I access the LMS?
First year coaches can access the LMS by creating a coach profile at the following link: https://edu.swimming.ca/register.
Alternatively, select the “coaches” tab and then “New Coaches – click to sign up for the Learning Management System”.
4. I am interested in taking an NCCP course and would like to begin working through the mandatory eLearning pre-course module. How can I access this?
To access the mandatory eLearning pre-course module, log in with your Coach login information. Under the "NCCP Status" tab, select the enroll button beside the corresponding module. Pre-course eLearning modules, and any homework assignments, must be completed before registering for a course. (Note: The eLearning pre-course module for Swimming 201 is in development. Coaches must complete an online pre-course workbook and various multi-sport modules, before registering for Swimming 201 and Swimming 301 courses.)
5. I would like to register for a Swimming Canada NCCP course. How do I register?
First, you must have a coach profile in the LMS. If you do not have a coach profile, please refer to question 2.
Next, log in and select "Courses" and then "Register". Remember: You must complete the mandatory course pre-requisites before registering for a course.
6. I have registered for an NCCP course. How do I pay the course fee to confirm my registration?
To confirm course registration with payment, please contact the provincial section hosting the course and proceed with payment. Consult the "Details" tab in the course calendar for information regarding course payment.
7. I have completed the mandatory pre-requisites and course. How do I access the portfolio?
After logging into the LMS, click on the NCCP status tab. Select ‘Enroll’ next to the corresponding portfolio. Once the course has been archived, you will receive an email with next steps. (Note: There is no portfolio component for Community Sport Coach.)
8. My NCCP status is incorrect. Who should I contact to have this corrected?
If your NCCP status does not match your Coaching Association of Canada Locker profile, contact nccp@swimming.ca to have it corrected.
9. When I attempt to log into the LMS, I am given a status warning. What does this mean?
A status warning indicates that you are not fully registered for the current swim season. If this happens, coaches should reach out to their club registrar. They should be able to help ensure proper registration requirements are fulfilled.
10. What do I do if I have forgotten my username or password?
Registeredd coaches can reset their password at the following link: https://registration.swimming.ca/Login.aspx.
First year coaches can contact education@swimming.ca.